General questions and feedback
The quickest way to share a thought is the small Feedback button visible inside the app. Otherwise: [GENERAL CONTACT EMAIL REQUIRED].
Privacy questions and data requests
For questions about your data, deletion requests, or to exercise any of the rights described in the Privacy Notice: [PRIVACY CONTACT EMAIL REQUIRED].
Security disclosures
If you believe you have found a security issue, please contact [SECURITY CONTACT EMAIL REQUIRED]. Please do not include exploit details in the first message — a private channel will be arranged.
Postal address
[BUSINESS POSTAL ADDRESS REQUIRED — DO NOT USE A PRIVATE HOME ADDRESS WITHOUT CONSENT]
Not a crisis service
Firefly Realm cannot provide urgent or crisis support. If you may be in immediate danger in the UK, call 999 or contact Samaritans on 116 123. Outside the UK, please contact your local emergency or crisis service.